Privacy Policy
Pathway Nexus Group respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we may collect, why we collect it and how we use it.
Who we are
Pathway Nexus Group provides tuition, mentoring, alternative provision, ESOL and progression support for children, young people and young adults aged 5–25.
We work alongside schools, local authorities, care providers, families and professionals to provide flexible, personalised support.
For the purposes of data protection legislation, Pathway Nexus Group is responsible for the personal information collected through this website.
Information we may collect
When you contact us or make an enquiry through our website, we may collect information such as:
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Your name
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Organisation and role, where applicable
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Email address
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Telephone number
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Information about your enquiry
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Information about the learner or support being requested where you choose to provide it
Please avoid including unnecessary sensitive or confidential information in website enquiry forms.
How we use your information
We may use the information you provide to:
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Respond to enquiries and requests for information.
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Discuss tuition, mentoring or other services.
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Respond to referrals.
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Understand the support being requested.
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Communicate with schools, professionals, families or other relevant parties where appropriate.
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Administer and improve our services.
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Meet legal or regulatory obligations where applicable.
We will only use personal information where we have a lawful basis to do so under applicable data protection legislation.
Sharing your information
We will not sell your personal information.
Where necessary and appropriate, information may be shared with relevant organisations or professionals involved in providing or commissioning support, where there is a lawful basis for doing so.
We may also share information where we are legally required to do so or where this is necessary to protect someone’s safety or wellbeing.
Keeping your information secure
We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure.
However, no method of transmitting information over the internet can be guaranteed to be completely secure.
How long we keep your information
We only keep personal information for as long as it is reasonably necessary for the purpose for which it was collected, or for as long as we are required to keep it by law.
Retention periods may vary depending on the nature of the information and our relationship with you.
Your rights
Under applicable data protection legislation, you may have rights including the right to:
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Request access to the personal information we hold about you.
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Ask us to correct inaccurate or incomplete information.
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Request deletion of your personal information in certain circumstances.
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Object to or request restriction of certain processing.
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Withdraw consent where processing is based on consent.
If you would like to exercise any of these rights, please contact us using the details below.
Email: enquiries@pathwaynexusgroup.co.uk
You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you believe your personal information has not been handled appropriately.
Cookies
Our website may use cookies or similar technologies to help the website function and to understand how visitors use it.
Where required, we will seek your consent before using non-essential cookies.
You can also manage cookies through your browser settings.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our services, the website or legal requirements.
Any updates will be published on this page.
Contact: enquiries@pathwaynexusgroup.co.uk